Lesson 2: Establish a Change Management Policy

Learn to create your organization’s change management policy.

A clear, comprehensive policy defines your organization's approach to managing changes. The change management policy should be aligned with the organization's overall business objectives, risk appetite, and compliance requirements, and should be reviewed and approved by senior management and relevant stakeholders.

Key elements of a change management policy include:

1. Purpose and Scope  

2. Roles and Responsibilities  

3. Change Classification and Prioritization 

4. Change Request and Approval Process  

5. Change Design, Development, and Testing 

6. Change Implementation and Deployment 

7. Emergency Change Procedures 

8. Continuous Improvement and Reporting